At KLSMC, we are committed to providing transparent and convenient billing services to ensure a smooth and stress-free experience during your stay or visit.
Understanding Your Hospital Bill
Your hospital bill will include charges for:
- Room and accommodation
- Medical and surgical procedures
- Doctor and specialist consultations
- Medication and consumables
- Diagnostic tests and imaging (e.g., X-ray, MRI, blood tests)
- Therapy and rehabilitation services
Note: Prices may vary depending on the type of treatment, duration of stay, and medical complexity.
Payment Options
- Cash
- Credit / Debit Cards (Visa, Mastercard, etc.)
- Online Transfers & FPX
- E-Wallets (selected providers)
- Insurance (for panel patients) – See below for details
Insurance & Guarantee Letters
We work with a wide range of insurance providers. If your treatment is covered by insurance, please ensure the following:
- Present a valid Guarantee Letter (GL) from your insurance provider before admission
- Bring a copy of your insurance card and personal identification
- Any charges not covered by the GL will be borne by the patient upon discharge
Deposit & Discharge Process
- A deposit is required upon admission. The amount varies based on your room type and estimated treatment cost.
- A final bill will be prepared prior to discharge. Patients are required to settle all outstanding amounts before leaving the hospital.
- For insured patients, we will assist in coordinating with your insurer for claim approvals and settlement.
Need Help?
For billing enquiries, quotation requests, or insurance assistance, please contact our Billing Department:
- Phone: +603-2096 1033
- Email: enquiry@klsmc.com
We are here to support you every step of the way.